# Requesting Help ## Training A variety of training programs are offered by OIT. View the[ **ServiceNow Training Options**](https://gatech.service-now.com/home?id=kb_article_view\&sysparm_article=KB0011901) for a list of courses and registration details. ## Hands-On Assistance? While this list is not definitive, below are a few examples: * Writing * Page Layouts * Graphic Design * Table Formatting & Structure * Flowchart Design (in lieu of Vizio PDFs) * Category Descriptions ### How Can You Ask For Help? * [Submit a Help Request](https://gatech.service-now.com/technology?id=sc_cat_item\&sys_id=4d3f74d4db981490fc9efe8d0f96197f) in the IT Portal at Services.gatech.edu. Include "Category: Website Design" in your short description. * Post your question in the [ServiceNow Champions](https://gatech.service-now.com/technology?id=sc_cat_item\&sys_id=4d3f74d4db981490fc9efe8d0f96197f) group in Teams. Depending on your role, you may not have access to the channel and will need to contact your category approver to do so. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://kmdesign.services.gatech.edu/requesting-help-coming-soon.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.