KM Design System
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This was created for Georgia Tech's knowledge contributors so they can create consistent, accessible, and engaging knowledge articles. Whether you're a newly-trained or seasoned contributor, this resource is for you! The system is divided into the 4 sections below. You can also reference the navigation bar to the left to quickly find what you need.
Getting Started - If you're new to knowledge creation or need a refresher on the basics of creating knowledge in ServiceNow and the Design System, these resources are for you.
Create An Article (Instructions)
Writing - Learn how to craft compelling content and enhance your syntax for all readers.
Web Components - These are standalone web elements that can be reused often across various types of KB articles.
Accordions - collapsible content within a frame
Horizontal Lines / Horizontal Rules - great for creating visual breaks and separation.
Images - standard sizes and formats
Links - how to create and what they should look like.
Tables - tabular data needs to be accessible. What does that mean for you?
Patterns - These are common layouts that incorporate a mixture of web components. By implementing standardized patterns, your readers will be able to ingest your content quickly and the ServiceNow platform will be easier to use.
